1. Q: Are you a factory or trading company? A: We are a professional manufacturing factory of Fitness & yoga wear, compression wear, MMA gear, protective wear, padded sleeves, mouth guard, groin cup etc.
2. Q: What's your minimum order quantity? A: Our normal MOQ is 200pcs per design per color with mixed sizes. We also can make it less than our normal MOQ, but the price will be adjusted accordingly. And we are glad to custom made samples for you to test the quality before bulk order.
3. Q: Can I put my design logo on the items? A: Sure, we can put your logo on our designs or any items. We can make the logo by heat transfer, screen printing, silicon printing, and rubber printing, embroidered ...., we just need the vector AI logo file.
4. Q: Do you make Private label products? Do you have designer? A:Yes, we do private label products and the OEM service. Our design team can make the design according to your idea and free of charge.
5. Q: What's your sample policy? A: Our Sample fee will be refunded, which means we will return it in your bulk order when your bulk order meets our MOQ.
6. Q: What's the production lead time? A: Sample lead time is about 8~15days. Bulk order lead time is about 40~50days after the details confirmed and deposit received.
7. Q: Is your product good quality? A: The quality is depend on the your target price,we have thousands of products, we can't promise that all the products have the same quality, for we need to satisfy different customer's requirements, some one needs high quality, some one needs low price.
8. Q: How do you control the products' quality? A: We have QA & QC department and we will check all the products in mass production.Or you can send your inspection team or required the 3rd party to inspect the products before we ship.
9. Q: What service we can offer if clients just a new customer in custom-made business? A: We can offer the size, fabrics , pattern advice, small quantity, order timely follow-up to support.
10. Q: What's your payment terms? A: Our payment terms are T/T, Paypal, or Credit card, e-Checking through Alibaba Trade assurance.